Reduce patient waiting times, not the quality of their care
18 Week Support’s clinical teams work in over 50 Trusts across the country, using NHS facilities to reduce waiting lists and improve the patient experience.

“Our partnership with 18 Week Support allowed us to treat over 950 elective patients (day case and elective) and meet our target of eliminating our long waiting patients from our PTL.”
Ben Wright, Deputy Divisional Head of Operations, Oxford University Hospitals NHS Foundation Trust.
What is insourcing and how does it work?
Are you struggling with long patient waiting times? Does matching your capacity and demand feel like an endless jigsaw puzzle that never ends? It’s a challenge we hear all across the country, and it’s a problem we understand deeply.
You may have wonderful clinical spaces, facilities, and expensive equipment but they often sit empty and unused. Why? Because even though you have the estate, you simply don’t have the staff to run a 7/day week service to keep up with demand. We speak to thousands of clinicians each week and understand their challenges too.
What if there was a better way? Insourcing with 18 Week Support will give you the peace of mind while maximising the use of your estate. Our clinical teams are formed by world class clinicians from all over the country, who will travel to your Trust and carry our waiting list procedures. We can work with your local clinicians too, managing all the administration of running lists at weekends.
We’ll reduce your backlog, increase your capacity, maximise your estate and help provide a better patient experience by treating patients in their Trust.
With insourcing, everyone wins.
Insourcing with 18 Week Support is easier than you might think.
Here’s how it works:
Why Choose 18 Week Support?
Meet your RTT targets: Reduce your diagnostic, cancer diagnostic, surgery and outpatient waiting times
Multi-speciality: We cover all core elective care specialities covering day case, outpatients and surgery
Increase productivity by using spare capacity, seeing more patients in less time
Get value for money: our fees are lower than tariff, meaning value for money for the Trust and Tax Payer

insourcing provider
ISO 90001 & 140001
UK’s acute Trusts
Breast One Stop Clinic in a Teaching Trust - Case Study
Results working with us for 7 weeks:
13% of patients seen within 2 weeks
47% seen after 28 days
“We are extremely positive about the services delivered by 18 Week Support. Indeed, we have extended their services to other specialties across the Trust and renewed existing contracts, which will give you a good indication of the confidence we have in the organisation.”
Chris Cobb, Divisional Director Medicine, Norfolk and Norwich NHS Foundation Trust
Patient’s satisfaction is our priority
By reducing NHS waiting times, insourcing patients are happier than ever. Our data speaks for itself:
98.7%
of patients said they would be 'likely' or 'extremely likely' to recommend.
98.3%
99.5%
Our specialties
- Gastroenterology
- Ophthalmology
- General Surgery
- Dermatology
- Gynaecology
- Neurology
- Radiology
- Urology
- Oral Surgery
- Orthopaedics
- ENT & Audiology
- Anaesthetics
- Vascular
- Breast

Governance Model
Clinical standards
Meet our clinical leads
Our world-renowned clinical leads are a big part of why 98.7% of our patients are "likely" or "highly likely" to recommend us.

Matthew Banks

Joanna Franks

Danny Mitry
